Capsulink Privacy Policy

Your privacy is very important to us. Accordingly, Capsulink (hereinafter Capsulink/we/us/our) developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

In this Policy, references to “you” means the person whose personal information we collect, use and process.

We will use your personal data only for the purposes and in the manner set forth below, which describes the steps we take to ensure the processing of your personal data is in compliance with the European Union Law including the General Data Protection Regulation (the “GDPR”) and any subsequent amendments.

If you do not agree with or are not comfortable with any aspect of this Policy, your only remedy is to not use our services.

We seek to maintain the privacy, integrity, accuracy, and confidentiality of personal information that we collect (if any) and use concerning our customers (if any).

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with principles stated in this Policy in order to ensure that the confidentiality of personal information is protected and maintained.

We may collect and process the following information about you: your name (if any), email and your authentication information (tokens) (hereinafter and before - the personal information/data).

The main purposes for which we use your personal information are:
1. process your account;
2. provide services relating to your account and to work on improving our services to you (including service communication, insight, research, customer surveys and feedback);
3. to provide you with relevant marketing communications;
4. to support other administrative purposes;
5. comply with all legal and regulatory requirements; and
6. where you have given us permission, contact you from time to time to keep you up to date with limited offers, new services, company news and other promotions.

We may disclose your personal information to third party service providers, auditors, governmental and regulatory bodies and other third parties where required to do so by applicable law, such as to comply with a court order or a request from a regulator or similar legal process or where otherwise necessary to comply with a legal obligation or for the administration of justice, other’s where it is permitted by law or by your consent. In addition, in the event of a merger, acquisition, or any form of sale of some or all of our assets to a third party, we may also disclose your personal information to the third parties concerned or their professional advisors. In the event of such a transaction, the personal information held by us will be among the assets transferred to the buyer.

Due to the global nature of Capsulink, your personal data can be transferred to Capsulink entities located in other countries, including outside the European Economic Area (“EEA”). These other countries may either have different data protection laws than your country of residence or they may not have data protection laws. Steps will however be taken to put in place safeguards (including around security) to protect your personal data in accordance with GDPR when it is in other countries.

Your personal data will not be kept for longer than is necessary to fulfil the specific purposes outlined in this Privacy Policy and to allow us to comply with our legal requirements. We may retain your personal data for the period in which you might legally bring claims against us (this means we will retain it for at least 10 years) if and to the extent this is relevant. We will continue to retain personal data where necessary to provide our services to you and the retention of such personal data is necessary for the purposes of pursuing our legitimate interests or where it is necessary for public interest purposes.

Please note that, although reasonable efforts will be taken, it may not always be possible to completely remove or delete all of your personal information from our databases because of back-ups and other technical reasons. Where this is the case, we will take steps to ensure that your personal data is suppressed in order to render it unusable

When you close your account, we may continue to process your personal data, to the extent permitted by applicable law, for the purposes detailed above.

You are entitled to:
- know whether we hold information about you
- access to information about you which we are holding and require it to be correct if it is inaccurate
- withdraw your consent to the processing of your personal data
- prevent further processing in specific circumstances and where there is no other lawful ground for continuing to process that information.
- request the erasure of your personal data where it is no longer necessary for us to retain it;
- block or suppress processing of personal information
- obtain personal data in a commonly used machine readable format in certain circumstances such as where our processing of it is based on a consent
- object to automated decision making including profiling (if any) that has a legal or significant effect on you as an individual; and the right to withdraw your consent to any processing for which you have previously given that consent
- request for any details of any persons to whom we disclosed your personal data (unless we are prohibited from providing such information pursuant to applicable law)
You can perform above actions using this form
https://support.capsulink.com/hc/en-us/requests/new.

Without prejudice to any other administrative or judicial remedy you might have, you may have the right under data privacy laws in your country (where applicable) to lodge a complaint with the relevant data protection supervisory authority in your country if you consider that we have infringed applicable data privacy laws when processing your personal data. This means the country where you are habitually resident, where you work or where the alleged infringement took place.

We endeavour to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access. Our service providers are also selected carefully and required to use appropriate protective measures.

As effective as modern security practices are, no physical or electronic security system is entirely secure. The transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site. Any transmission of data is at your own risk.

Each time using Capsulink You entitle Capsulink and consent that Capsulink share with third parties information about You and Your details being in a possession and/or available to Capsulink to perform services for You, and You also entitle Capsulink to use any of your details to send marketing information of Capsulink and Capsulink partners (third parties). You may opt out of receiving marketing e-mail communications at any time by clicking on the unsubscribe link included at the bottom of our e-mails or sending us mail or e-mail at the address below.

PLEASE NOTE, THAT WE CAN'T CONTROL WHAT YOU DO ON PUBLIC WEBSITES!

Remember that anything you write in the blog or on user forums can be viewed and used by anyone on the internet.

Usage of cookies

Capsulink uses cookies to improve performance and enhance the user experience for those who visit web-site. This policy clarifies how we do this and how cookies are managed.

Cookies are small text files which a web-site may put on your computer or mobile device when you first visit a site to remember your user preferences, help analyse the web-site’s performance and to recommend content relevant to your visit. The cookie will help the web-site, or another website, to recognise your device the next time you visit. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

Like many other websites Capsulink may collect technical information, including but not limited to what browser you’re using or how much time you spend on a certain page or screen, to help us understand how you use Capsulink.

We do allow other cookies on web-site that come from service providers and advertisers and fall into the categories above. Cookies from services such as Google Analytics allow us to monitor web traffic and help us with market analysis and improving performance.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this or visit http://www.aboutcookies.org). Be aware that disabling cookies will affect the functionality of this and many other websites that You visit. Disabling cookies will usually result in also disabling certain functionality and features of the Capsulink site. Therefore it is recommended that You do not disable cookies.

In some special cases we also use cookies provided by trusted third parties. For example, Capsulink site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the Capsulink site and ways that we can improve your experience. These cookies may track things such as how long you spend on Capsulink site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of Capsulink site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the Capsulink site or pages you visit which helps us to understand how we can improve the Capsulink for you.

From time to time we test new features and make subtle changes to the way that the Capsulink site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track.

This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Google+ will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

For more information see How Google uses data when you use our partners' sites or apps.

PLEASE NOTE, THAT any time you use Capsulink You confirm that you understand and agree with terms of this Privacy policy including cookies usage terms and that your personal information can be used, stored and processed including but not limited to in above manner, including on computers located in any part of the World, and that by providing any information to Capsulink, you consent to the transfer of such information to any relevant country and to relevant third party.

We may decide to change this Privacy and Security Policy unilaterally at any time without any notices. You should follow up to information on www.capsulink.com from time to time. If you have any questions about this Privacy and Security Policy you can contact us using this form https://support.capsulink.com/hc/en-us/requests/new.